> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vexaris.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and limits

> Free, Starter, Professional and Enterprise: product, revenue, traffic, seat, theme and AI limits for every Vexaris plan.

Every plan runs the same software. What changes is capacity, team size, available themes and how much of the AI assistant you get.

## Comparison

| | Free | Starter | Professional | Enterprise |
| - | - | - | - | - |
| Price, billed monthly | 0 USD | 6.99 USD | 14.99 USD | 39.99 USD |
| Price, billed yearly | 0 USD | 5.59 USD per month | 11.99 USD per month | 31.99 USD per month |
| Products | 25 | 200 | Unlimited | Unlimited |
| Revenue limit | 500 USD lifetime | 10,000 USD per month | Unlimited | Unlimited |
| Traffic | 50 GB | Unlimited | Unlimited | Unlimited |
| Custom domain | Not included | Included | Included | Included |
| Team seats | Owner only | 3 | 10 | 30 |
| Themes | default, craft | plus azure | plus ember, meridian | all themes |
| Module system | Not included | Basic | Advanced | Advanced |
| Permission matrix | Not included | Basic | Advanced | Advanced |
| AI assistant | Not included | 12 requests per 8 hours | 30 requests per 6 hours | 70 requests per 4 hours |
| API access | Not included | Not included | Included | Included |
| Support | Basic | Standard | Priority | 24/7 Premium |

## How limits are counted

* **Products** counts live products in the catalogue. Deleting a product frees a slot immediately.
* **Revenue** counts completed sales in the store currency, converted to USD at the current exchange rate. The Free limit is lifetime and never resets. Paid plans reset monthly.
* **Traffic** counts bytes served by the storefront and file downloads. Paid plans have no cap.
* **Seats** counts people who can sign in to the admin panel. The owner always occupies one seat.
* **Themes** are enforced by the plan, not by the licence: locked cards show the plan a theme needs.
* **AI assistant** is counted per rolling window, not per day. The counter resets on its own.

> [!NOTE]
>
> When a limit is reached, the action is refused with a clear message instead of failing silently. Existing content, orders and customer data always stay accessible.

## Upgrading

An upgrade applies to the same store, so the address, content and orders are kept. Open **Dashboard → My Stores**, choose the new tier and complete the payment. The plan refreshes within a few minutes and the new limits become active without a rebuild.

## Downgrading

Going down is allowed only while the store fits the lower plan: product count and monthly revenue must be inside the new ceiling. Delete products or wait for the monthly reset first. Themes that the lower plan does not include fall back to a theme the plan allows.

> [card] [Themes](https://docs.vexaris.net/themes)
>
> Which theme set belongs to which plan, and how to switch.

> [card] [Store address](https://docs.vexaris.net/store-address.md)
>
> Subdomain rules and connecting a custom domain.


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